How SONIQ connects to Keyloop (CDK)
Full bidirectional REST API integration. Contact lookup on inbound calls, automatic call logging, record updates, and post-call sync happen in real time.
The instant an inbound call arrives, SONIQ matches the caller's number against this system and surfaces the record on screen before the agent picks up.
Screen pop
The moment an inbound call arrives, SONIQ matches the caller's number against Keyloop (CDK)and surfaces the most relevant data — before the agent picks up. Typical lookup time under 300ms.
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Matched in Keyloop (CDK)
What you can do with SONIQ + Keyloop (CDK)
VRM lookup matches caller to vehicle and customer record in under 300ms
Service history, MOT expiry and open jobs shown on ring
Sales exec or service advisor assigned to the call automatically
Missed calls create follow-up jobs in the dealer management system
Data accessed
SONIQ requests only the minimum scopes needed. All data is processed in transit and never stored on SONIQ servers beyond the active call session.
Connect SONIQ to Keyloop (CDK)
See the screen pop, CRM sync, and AI call actions live — configured for your exact setup.
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